At ShimmerAura.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By accessing or using our site, you agree to this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information to provide and improve our services. The information we may collect includes:
a. Personal Information
- Name, email address, phone number, and billing information when you make a purchase or contact us.
- Account information if you create an account on our website.
b. Non-Personal Information
- Device information, such as IP address, browser type, operating system, and referring URLs.
- Usage data, including pages viewed, time spent on the site, and links clicked.
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. For more information, see Section 7.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including sending order confirmations and updates.
- To improve our website, products, and customer service.
- To communicate with you, such as sending newsletters, promotional offers, or responding to inquiries.
- To detect and prevent fraudulent or unauthorized activities.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following ways:
- Service Providers: With trusted third-party vendors (e.g., payment processors, email service providers) who assist in operating our business.
- Legal Requirements: To comply with legal obligations, enforce our terms, or protect our rights and safety.
4. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
a. For U.S. Residents (CCPA)
- Right to Know: Request details about the personal data we collect and how it is used.
- Right to Delete: Request the deletion of your personal data, subject to legal exceptions.
- Right to Opt-Out: Choose not to have your personal data sold (we do not sell your data).
b. For EU Residents (GDPR)
- Right to Access: Obtain a copy of your personal data.
- Right to Rectify: Correct inaccurate or incomplete data.
- Right to Erase: Request deletion of your personal data.
- Right to Restrict or Object: Limit how your data is processed or object to its use.
To exercise these rights, contact us at help@shimmeraura.com. We will respond within the required timeframes under applicable laws.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
6. Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
7. Cookies and Tracking
We use cookies to:
- Remember your preferences and improve website functionality.
- Analyze website traffic and user behavior.
- Deliver targeted advertisements based on your interests.
You can manage or disable cookies through your browser settings. Note that disabling cookies may impact website functionality.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our website after such changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: help@shimmeraura.com
Thank you for trusting ShimmerAura.com with your information!